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New Electricity & Gas Meter Installations

Having a business gas or electricity meter installed on your premises is an essential part of having energy supplied to your property. Your meter records the amount of energy that you use as a business, allowing your supplier to bill you accurately.

However, the introduction of new smart meter technology is changing the way that your energy usage is recorded and communicated to your supplier, so it may be the case that you’re looking to have a new business gas or electricity meter installed.

For most addresses in the UK an energy meter should already be installed. However, in some instances, such as moving in to a newly built commercial premises, there is the chance that no meter has been provided. If this is the case - or if you’re looking for an electricity or gas meter replacement - then you will need to contact your supplier using the details in the table below to schedule an appointment for a meter to be installed.


Contact number


British Gas

0845 955 5820

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01423 502 554

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Corona Energy

0800 804 8589

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Crown Gas & Power

0161 762 7744

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Dong Energy

0800 0568 101

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Dual Energy

01903 703 400

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0333 202 4920

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EDF Energy

0845 366 3666

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Extra Energy

0845 140 0251

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0845 230 0011

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Haven Power

01473 725 943

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0800 980 2422

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Opus Energy

0843 227 2377

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Scottish Power

0845 890 3670

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0345 0701 265

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Before you contact you supplier to arrange the installation of a new business electricity or gas meter, it can help to understand exactly what is involved in the process, including: costs, types of meters available to you and how long the installation is likely to take – all of which we look at in more depth below.

Business electricity and gas meter installation cost

It’s difficult to offer a definitive cost for installing a business energy meter. This is because you must first contact your supplier so they can assess the work that needs to be carried out, before offering you a bespoke quote.

Your business energy meter installation cost can depend on a wide variety of different factors, including, but not limited to:

  • Your current contract
  • Whether you currently have a meter installed on your premises
  • The current location of your existing meter
  • The type of meter you wish to have installed.

It’s worth noting that if you are having a new energy meter installed for the first time on a property, then you may incur additional charges. This additional cost is reflected in the work that is carried out to have the property connected to the grid. This additional work is also likely to extend the length of time it takes to install your meter.

To organise a bespoke business energy meter installation quote for your property, simply contact your supplier directly using the contact details in the table above.

Types of business electricity and gas meters

It’s a good idea to familiarise yourself with different meters, before organising a business energy meter installation for your property. There are a number of different types of meters available, all of which are designed to cater for different needs.

Type of meter


Recommended for

Single rate meter

Charges a single flat rate for all of the energy that your business uses.

Businesses operating during peak hours, such as retailers and high-street cafes.

Two rate meter – also known as economy 7

Charges two separate rates. These rates are traditionally one cheaper rate for off-peak hours, and a more expensive rate for on-peak hours.

Businesses operating throughout the night, such as certain manufacturers.

Three rate meter

Charges three separate rates. Similar to a two rate meter with the addition of a third rate for weekends.

Businesses who operate over the weekends, such as restaurants and pubs.

Economy 10

Charges two separate rates. Similar to the economy 7, but the off-peak times can be split up throughout a 24-hour period and do not necessarily have to occur in succession.

Businesses with specific requirements when it comes to times of operation.

Smart meter

Typically charges at a single flat rate. Differs from a “dumb meter” by automating the sending of your usage data to your supplier.

Most business types.

Half hourly meter

Typically charges at a single flat rate. Sends usage information to the supplier every 30-minutes.

Businesses who use large amounts of energy and want more accurate billing with close to real-time usage data.

Multi-site meters

Allows you to unify your energy usage across multiple sites

Large businesses who operate across multiple different sites.

When deciding which type of meter will best suit your business’s operations, it can help to take a step back, and assess exactly when your business consumes the most energy.

For additional advice on which meter will best suit your needs, fill out the form at the top of this page to organise a call back from one of our business energy experts.

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How to get a new business electricity and gas meter installed

The process that you must follow when having a new meter installed changes depending on your own circumstances, and the circumstances of your business premises.

In the event that your premises was not previously connected to the distribution network, then you will need to apply to have it connected by the national grid.

The length of time that this will take can often vary between 8 and 12 weeks and can cost between £800 and £1000. For current date estimations and costs, it’s recommended that you visit the National Grid website.

Once you are connected to the grid, you should follow the steps below to organise the installation of your business energy meter.

Step 1 – Locate your MPRN (Meter Point Reference Number) or MPAN (Meter Point Administration Number) numbers.


These are unique codes used by your supplier to identify your property. Your MPAN refers to your electricity supply and your MPRN refers to your gas supply. Both your MPRN and MPAN numbers can usually be found on a previous bill, or on your existing meter.

If you can’t find your MPAN or MPRN then you should contact your supplier directly.

Step 2 – Negotiate a price

The next step is to contact your supplier using the details above to negotiate a bespoke price for installation. Before offering a quote, your supplier will first need to assess the level of work that needs to be done so they can accurately quote you a price. Remember, installing a meter on a property for the first time could increase cost and the length of time that the work will take to be carried out.

Step 3 – Book a day for installation

Once you have an idea of how long the job will take you can book in a date for installation. Once this has been agreed with your supplier, you should take steps to ensure that full access to your gas or electricity meter is possible prior to this date. It’s also important that you, or a delegated representative, is available the day of the installation.

Once your meter has been connected your supply will continue as normal, or begin automatically if you’re having a meter installed for the first time.

Many business energy suppliers will offer their services in installing and connecting a new meter, however there are no industry standard procedures to follow, which can often mean that having a new meter installed can be a time consuming and sometimes confusing task. If you are looking to have a new business energy meter installed on your premises, but are seeking advice and guidance, speak to one of our business energy experts today on 0800 188 4930.

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